SHIPPING POLICY
We strive to ensure that your orders are processed and delivered promptly. Below, you'll find detailed information about our shipping rates, delivery times, and policies to help you understand how we handle your shipments.
1. Processing Time Orders are processed within 1-2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Standard shipping: 3-5 business days Expedited shipping: 1-3 business days International shipping: 7-14 business days
3. Shipping Carriers We use reliable carriers such as USPS, FedEx, and DHL to ensure your order arrives safely and on time.
4. Order Tracking Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.
5. Shipping Restrictions We currently ship to addresses within the United Kingdom and select international locations. Please note that we do not ship to P.O. boxes or APO/FPO addresses.
6. Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
7. Returns and Exchanges For information on returns and exchanges, please refer to our Return Policy.
8. Contact Information If you have any questions or concerns about your order, please contact us at 07773 062811